Patient Testimonials & Reviews

Are you a CU ARM patient? Share your comments with us using our Patient Satisfaction Survey!

Dr. Murray is smart, practical, knowledgable, interesting, has a great bedside manner, and funny. It’s a difficult subject matter fraught with disappointment (potentially). She has the perfect balance of empathy and a solution-oriented mindset.

~N. V.

The scheduling staff is great to work with and accommodates my schedule the best they can when there is room for flexibility.

Dr. Murray is knowledgable and has been able to give us sound advice and guidance, but left plenty of room for us to make decisions. I really appreciate her patience and respect in regards to our wishes and not being pushy.


I was very satisfied with everything. The staffers were extremely friendly and always helpful in answering questions in a timely manner. Katie who took my blood was fantastic. It was always painless.

~Candice B.

We absolutely loved this clinic. We felt we got treated with respect and that Dr. Polotsky really listened to our concerns. We never felt rushed and always felt we had their support. We plan to use them again when we are ready to try for our second child.

~Danielle Hull

The doctors and nurses are amazing, we had a great experience.

~Melissa B.

The office staff works extremely hard to accommodate quick scheduling, communicates clearly and are always courteous and professional. They have been very understanding and kind when dealing with emotional clients (myself included!). Dr. Murray is clearly very experienced in her field, and that paired with her warmth and ability to communicate gave us the confidence and peace of mind we needed most during this difficult season.


Prompt appointments, very little wait time. Thorough exams. Physician and nurses are emphatic, understanding, very educated in this field, and help you through every little detail of your process. I can’t express how helpful, polite and comforting the clinical staff is.


From the front desk at check-in to the very detailed discussion with Dr. Bauer we felt comfortable and confident. Even though the news that Dr. Bauer had to share was not what we hoped to hear, she was compassionate and informative and presented every possible option for us. We would definitely recommend this practice to any of our friends, family or my patients. Thank you so much.

~Karen and Jon W.

Everything we experienced was fantastic. The professionalism and personal care we got from every staff member was incredible. We are so blessed to have had the experience and care that we received through our journey.


They take the time to answer and reassure. They are the best.


I was happy with my overall experience, the staff members were always friendly and the doctors were knowledgeable and reassuring, I felt in good hands. I got pregnant after the third IUI attempt and gave birth to a healthy baby girl. I’m very thankful to all the staff at Advanced Reproductive Medicine for making it happen.


Dealing with fertility issues is never fun, but the doctors and nurses at ARM make it more of a tolerable experience. They display tremendous care and knowledge and we know we are in great hands.


Dr. Murray was amazing! Very thorough, caring, and compassionate; vital characteristics for a doctor in this field.


Dr. Murray and her staff were all excellent. They each took the time to listen to our concerns and answer any questions we had. They made the whole process a lot simpler than we initially thought it would be; and they never gave up on us, even when there were times we ourselves wanted to give up & quit.

~ Amanda Klein

This facility is amazing! Everyone is so kind and professional and really want to help you. And they did! They helped me so much, and I will be forever grateful.

~ Kaylea

I saw nearly every doctor and nurse on the staff in the practice during my adventures in fertility: Dr. Polotsky, Dr. Bauer, Dr. Dovey, Dr. McShane and ultimately Dr. Santoro (who performed my successful transfer). I even privately saw their incredible on-staff acupuncturist, Geina Horton. Every member in the practice treated me with respect, addressed all of my questions and needs within 24 hours and treated my fertility issues with aggression and passionate determination. I am grateful and appreciative of their collective mind power and of my ultimately positive result (in pregnancy). I feel incredibly lucky that I was able to find a practice like this and highly recommend pursuing your family dreams with the University of Colorado Hospital Advanced Reproductive Medicine Group.

~ Jessica

I really appreciated the time our doctor took to answer all my questions. I selected an academic medical center for a reason, and I very much appreciated a higher level of discussion, including research findings.

~ Stefanie

I love how caring and wonderful all of the staff is. From the doctors to the nurses, they are all terrific people! They put me at ease and really make me feel like I am not alone in this battle for motherhood.

~ Crystal C.

Every appointment was handled well and communication was great.

~ Cortney


For being such an intimidating process, our experience was very positive.

~ Anonymous

My only negative thing is that I started with one amazing doc and he left after starting my treatment and I was switched to Dr. Murray, but she also turned out to be phenomenal, so it was good. This is a great practice and has helped so many people!

~ Anonymous